Jericho Chambers Transformation Programmes

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Jericho Chambers Transformation Programmes help companies drive change through action, not words.

They deliver commercial and co-operative advantage by combining cutting-edge thinking with actionable outcomes, rooted in deep experience and expertise.

Members of Chambers collaborate on all programmes, often with the extended, progressive communications network and/ or leading academics and thinkers.

Programmes are unique to the expertise of Jericho Chambers and their partners.

They are grounded in a commitment to Progressive Communication – that companies can only change through what they do, not what they say (or what they say they do).

The first four Transformation Programmes from Jericho Chambers focus on core issues of Trust, Ethics, Decisions and Wellbeing. Further programmes will be unveiled in October 2013.

For further information, please mail


Trust In We

Placing trust at the heart of the organisation

Trust In We helps companies place trusted behaviour at the heart of organisation.

The programme focuses on action, not words – understanding that it’s what a company does, not what it says (or even what it says it does), that drives progressive change and optimises stakeholder engagement.

Trust In We recognises trust as a core organizing principle. Various work-streams are then marshalled and measured accordingly, each with their own scorecards, flagship initiatives and quantifiable outcomes.

Trust In We uses ‘wise crowds’ to help better shape actions within the various areas that the business operates. This builds collaboration, shares values, finds efficiencies and recognizes inter-dependencies.

Trust is thus co-created from within the organization and among critical stakeholders, most notably employees and customers. It is more powerful, more authentic and more sustainable as a result.

Trust In We outcomes include:

  • Re-focused organisational design with “trusted behaviours” front and centre
  • Co-creation of trust with internal & external stakeholders
  • Trust scorecards for the company and its various workstreams
  • Identification of flagship initiatives, measured by trust-building scorecards
  • Crowd-sourced wisdom and gap analyses, including issues identification and super-contributors

Trust In We programmes are tailor-made and run over an extended time-frame of between twelve and eighteen months. They are co-curated by Robert Phillips, Head of Chambers at Jericho Chambers, and The Crowd.

For further information, please mail or


The Jericho Window

A values-led, ethical framework for business

We all know that we are required to operate our ventures in an ethical manner. But what does that mean in a practical sense? What systems are there to employ to ensure that we maintain the standards that our stakeholders expect?

The Jericho Window is a hands-on resource for mapping corporate ethical behaviours. It deploys the intellectual disciplines of classical moral philosophy to map our ethical responses in the context of our working lives, ensuring that statements of intent are turned into day-to-day actions.

Outcomes include:

  • An empirical analysis of corporate values as perceived by the executive, employees and internal and external stakeholders
  • Mapping of appropriate ethical responses, both reactively and proactively, to regulatory and social demands
  • Application of practical systems of ethics identified in the spectrums from absolute to relative and objective to subjective

The Jericho Window is curated by George Pitcher, Chairman at Jericho Chambers.

For further information, please mail or


Eyes Wide Open

Practical tools for making better decisions

Eyes Wide Open is a collaborative venture between Jericho Chambers and Noreena Hertz, best-selling author and academic, described by the Observer as ‘one of the world’s leading thinkers’.

Based on Noreena’s most recent published work – and using a mixture of film, e-learning, live workshops and interactive sessions – Eyes Wide Open offers leaders and teams clear steps to becoming confident, independent and wise decision-makers and thus helping their companies gain competitive advantage.

The programme raises awareness of what influences our decisions. It asks how we can be so impressed with “experts” that we fail to benefit from the experience of ordinary people who have experienced the same situation and teaches us that the best decisions often come out of teams actually willing to engage in conflict. Eyes Wide Open also challenges our numeracy and the ways we digest data: exposing the potentially fatal flaws of PowerPoint as a basis for decision-making.

Eyes Wide Open ensures participants:

  • Understand their own and their organisation’s decision-making strategies/patterns
  • Are wise to their own and their organisation’s thinking traps and biases
  • Understand the limitations of their own and their organisation’s current information gathering process
  • Understand the value of “Gatekeepers”, “Challengers in Chief”, “Chief   Intelligence Officers”, “Lay Experts” for their own and their organisation’s decision-making
  • Come away with an actionable and practical decision-making tool kit that they can apply back at work – and in their personal lives too

Eyes Wide Open is designed to work on multiple levels – from individual CEO coaching through to team workshops. It is curated by Jericho Chambers Founder Member, Christine Armstrong, in association with Professor Noreena Hertz.

For further information, please mail or



Enabling companies to deploy Wellbeing as a lens for strategic innovation

When you see the likes of Sir Richard Branson, Paul Polman, Ratan Tata, and Jochen Zeitz call for a re-focus of business towards wellbeing you know that change is afoot. Wellbeing? It all sounds a bit fluffy for hard-core business leaders doesn’t it?

So what might these B Team leaders mean when they launch with a headline commitment for their companies to help create a world where “Business is used as a primary driver of holistic wellbeing, adding social value through evolving business models.” And what might Paul Polman’s company, Unilever, mean when its Sustainable Living Plan commits to “improve the wellbeing of one billion people” by 2020?

Why is it that ‘wellbeing’ is being seen as the next frontier of corporate responsibility and sustainable development? How would one even begin to understand wellbeing, let alone find ways to evolve business models, products and services to better satisfy customer and society wellbeing-needs?

The Jericho Chambers WellbeingNeedfinding programmes help answer these questions and unlock the creative opportunities that lie in using wellbeing as a lens for strategic innovation. The programmes help companies understand wellbeing as a lens for strategic innovation and then to map, measure, manage and maximise the wellbeing-needs satisfaction their products, services and brands provide.

We offer a number of different ways for companies to incorporate a WellbeingNeedfinding perspective into their systems, including:

  • Wellbeing immersion and exploration sessions – getting senior executives up to speed with wellbeing as a lens for strategic innovation.
  • Wellbeing-mapping services – a detailed wellbeing-mapping process that shows how the company or business group, and their mission and challenges, relate to a landscape of wellbeing needs and satisfiers.
  • WellbeingNeedfinding strategic innovation processes – deep-dives on business units or specific products and services to optimise their ability to satisfy customer wellbeing needs or to entirely new wellbeing focused products and services.

WellbeingNeedfinding is curated by Jules Peck, Founding Member of Jericho Chambers. You may be interested to read this Huffington Post piece on WellbeingNeedfinding.

For further information, please mail or


To be unveiled in October 2013:

Four Simple Questions

Getting to the heart of an organisation’s purpose and assessing its corporate wisdom

Curated by Robert Phillips


The Janus Projects

Progressive Public Policy Programmes for companies & investors

Curated by Jules Peck



Humanising the jargon of “social business” and avoiding the snake-oil salesmen

Curated by Christine Armstrong, in association with Euler Partners


Standing Naked

How the progressive organization can commit to radical honesty & radical transparency

Curated by Robert Phillips, in partnership with The Crowd


Unpicking Blackberries

The restoration of work-life balance

Co-curated by Christine Armstrong & Jules Peck

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